Refund and Cancellation Policy

Last updated: 9 May 2026

No refunds on digital purchases

ECE Lab sells digital goods (roadmaps, project guides, curated resource packs). Once a payment is successful, the unlocked content becomes immediately and permanently accessible from your account. Because of this instant-delivery nature, we do not offer refunds or cancellations after purchase.

Please review the free preview, the pricing page, and the relevant domain's public mind-map before paying. If you are unsure whether a roadmap fits you, email us before paying — we will help you decide.

Exceptions

We will issue a full refund in the following cases:

Duplicate charge. If you were charged more than once for the same product due to a payment-system error.
Payment succeeded but content was not unlocked within 24 hours and we are unable to resolve the issue.
Unauthorized transaction on your card or UPI that you can verify with your bank.

How to request a refund

Email labsofece@gmail.com within 7 days of the transaction with:

The Razorpay payment ID (starts with pay_)
The email you used to sign up
A short description of the issue

Refund timelines

Approved refunds are processed within 5–7 business days through the original payment method. Banks may take an additional 3–5 days to reflect the refund on your statement.

Cancellation

We do not run subscriptions. All purchases are one-time payments, so there is nothing to cancel.